cv6yy Privacy Policy: How We Handle Your Account Data
This policy explains exactly what data cv6yy collects when you use your account, how we use it, and what choices you have. Access to our platform and the rights described here depend on your local law and eligible regions.
Account data kept secure
Rocket & Bank Transfer transactions handled with care
Your choices stay in your account settings
Policy contact available via support
POLICY FOUNDATION
What We Collect and Why We Use It
When you open an account with us, we collect the information you provide during registration — your name, contact details, and the payment method you choose, which may include Rocket or Bank Transfer. We also collect account activity data: login timestamps, session length, transaction records tied to your wallet, and the device type used to access your account. This data has a specific purpose. We use it to verify your identity, process your deposits and withdrawals correctly, and keep your account secure against unauthorised access. We do not sell your personal data to third parties. Where we share data with service partners — for example, payment processors handling your Rocket or Bank Transfer transaction — those partners are bound to use it only for that stated purpose. We retain your data for as long as your account remains active and for any period required under applicable law in your jurisdiction. The current state of what data we hold on your account is visible after you log in. If you have questions about a specific record, our support team can walk you through what is stored and why. Availability of certain account features and data rights depends on your local law and eligible regions.
Rocket payment data
Bank Transfer records
Account login history
Device access logs
Wallet transaction details
POLICY SCOPE
Where This Policy Applies and What It Covers
Not every interaction with our platform falls under the same rules. This section sets out what is inside and outside the scope of this privacy policy so you know exactly where it applies to your account.
Account Access
Anything you do while logged into your cv6yy account — browsing the lobby, placing a bet, depositing via Rocket — falls within this policy. We log that activity and it is governed by the terms set out here.
Transactions
Deposit and withdrawal records, including those processed through Rocket or Bank Transfer, are covered. The payment processor itself operates under its own separate privacy terms; we are responsible only for the data on our side of that transaction.
Site Content
General browsing of publicly visible pages — before you log in — is subject to our standard cookie and analytics practices described in the trust section below. No personal account data is collected at that stage beyond anonymised session data.
Third-Party Services
Links to external services, or payment rails operated by third parties, fall outside this policy once you leave our platform. We cannot control how those services handle data. Check their own policies before sharing any details there.
YOUR ACCOUNT RIGHTS
Practical Actions You Can Take Under This Policy
You have concrete options when it comes to the data we hold on your account. These are not abstract rights — each one has a clear path you can follow right now. Reviewing your records is the first step: after login, your account dashboard shows transaction history, active session details and the payment methods linked to your wallet. If any detail is wrong — a misspelled name, an outdated contact number — you can correct it directly in account settings. For information we do not surface in the dashboard, such as historical log data or processed transaction metadata, you can submit a request through our support channel and we will confirm what we hold. If you wish to close your account and request deletion of data that is not subject to a legal retention requirement, that request is also handled through support. Eligibility for certain data rights depends on your local law and the region from which you access the platform.
Review Your Records
Log in and open the account dashboard. Transaction history, linked payment methods including Rocket or Bank Transfer, and recent session data are all listed there. No separate request is needed to see this standard account data.
Correct Account Details
Go to account settings to update contact information or linked wallet details. If a field is locked for security reasons, contact support with your verified information and we will process the correction directly.
Raise a Data Question
For anything not visible in the dashboard — historical logs, processed payment metadata, identity verification records — submit a query through our support channel. We will confirm what data we hold and the basis on which we hold it.
Request Account Closure
A closure request removes your active account and the personal data not subject to a mandatory legal retention period. Submit this through support. We will confirm the scope of deletion and the timeline based on your jurisdiction.
REACH OUR TEAM
Contact Us About This Policy
If anything in this policy is unclear, or you want to act on one of the data rights described above, our support team is the direct route. Whether your question is about a Rocket transaction record, a Bank Transfer entry in your wallet history, or a request to review what we hold on your account, we handle these through the channels below.
Live Chat
Open the chat widget from any page after you log in. For policy and data questions, start the conversation with your account email so the team can locate your record immediately.
Email Support
Send a written request to our support email address shown in your account settings. Include your registered contact detail and a clear description of the data question or correction you need.
Account Help Section
The Help section inside your account dashboard lists common policy actions — data review, correction requests, transaction queries — with step-by-step instructions for handling each one without waiting for a response.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security
Security on our platform is applied at the account level, not just at the door. Every session on cv6yy is carried over an encrypted connection, and your wallet data — including records tied to Rocket or Bank Transfer — is stored in systems that restrict access to authorised processes only. We do not keep payment credentials on our side beyond what is required to match a transaction to your account record. Cookies on our site serve two functions: they keep your session active between pages, and they help us understand which parts of the lobby you open most so we can improve navigation. You can manage cookie preferences through your browser settings at any time. If you clear cookies, you will need to log in again on your next visit. Data retention periods vary by record type and are set by the applicable legal requirements in your jurisdiction — we do not hold records longer than those requirements demand.
Encrypted Sessions
Every connection to your account runs over an encrypted channel. This applies whether you are browsing the lobby, depositing via Rocket, or reviewing your wallet history after a Bank Transfer — the connection is protected throughout the session.
Cookie Controls
We use session cookies and analytics cookies. Session cookies keep you logged in as you move between pages. Analytics cookies are anonymised. You can adjust both through your browser settings; clearing them logs you out of your current session.
Retention Policy
We keep account and transaction records for the period required under applicable law in your region. Once that period ends, records are deleted or anonymised. The current retention period for your account data depends on local legal requirements.
Authorised Access Only
Internal access to personal account data is restricted by role. Only the processes that need your data to function — payment matching, account verification, support queries — can reach it. We do not share it for commercial purposes.
POLICY FAQ
Common Questions About Your Privacy on cv6yy
These are the questions we hear most often about how this policy works in practice. If your question is not here, contact support through the channels listed above.
What personal data does cv6yy collect when I open an account?
We collect the details you enter at registration — name, contact information and chosen payment method. Once your account is active, we also log session activity, transaction records and the device type used for access. You can see most of this in your account dashboard after login.
Does cv6yy share my data with third parties?
We share data only where it is necessary to process a service — for example, passing transaction details to the payment processor handling your Rocket or Bank Transfer deposit. Those processors are contractually limited to using that data for the stated purpose only. We do not sell personal data.
How long does cv6yy keep my account data?
Retention periods depend on the type of record and the legal requirements that apply in your jurisdiction. Transaction records, for instance, may be subject to a minimum retention period under local law. We do not hold data beyond what those requirements demand.
Can I ask cv6yy to delete my account and data?
Yes. Submit a closure and deletion request through support with your registered account details. We will confirm which data can be deleted immediately and which must be retained under a legal obligation, along with the expected timeline for processing your request.
How do I correct wrong information on my account?
Open account settings after login to update contact details or linked wallet information. If a field is locked, contact support with your verified account details. We will update the record directly and confirm the change once it is done.
Does this policy apply if I access cv6yy through a mobile browser?
Yes. The same data practices apply whether you access your account on a phone browser, a desktop browser, or any other device. Your session data, transaction records and wallet details are handled identically regardless of how you connect. Eligibility depends on your local law and region.